Frequently Asked Questions

Collapsible content

Are your products vegan?

Yes! It is made with 100% plant-based ingredients and vegan friendly.

Allergens

Contains Wheat, Gluten and Soy.

What is the Shelf-Life?

Witty Tui plant-based products have a shelf-life of 10 weeks when stored under refrigeration from the date of manufacturing. If frozen, they can last up to 6 months. Once opened, they can be safely consumed up to 5 days when kept in the fridge.

How do I store?

To ensure maximum freshness and quality, we recommend storing our products in the refrigerator as soon as they arrive.

After opening, our preservative-free products can be stored in the fridge for up to 5 days. Resealing the packaging will help to prevent drying out.

Alternatively, our products can be frozen to extend their shelf life. Simply transfer the product to an airtight container or freezer bag before placing it in the freezer, where it can last up to 6 months.

How to cook them?

Witty Tui plant-based deli products are incredibly versatile and offer endless possibilities to elevate your meals. Here are some suggestions to get you started:

Our products are conveniently ready-to-eat and make a perfect addition to your sandwich, salad or lunch wrap. You can also pair them with plain crackers for a quick and energizing snack. These can also be the highlight of your antipasto platter at your next party.

For a different texture and flavor, chop our products into small bite-size pieces and pan fry
them until crispy on the outside and chewy on the inside. They make a great topping for your favorite pasta dish.

To create a delicious stir-fry, hand tear our products into small strips or chunks, sauté for a couple of minutes, and combine with your favorite vegetables and sauce. Serve it over rice or noodles for a satisfying meal.

Get creative and explore the many ways to enjoy our plant-based deli products!

Why some of your products have black spots?

Each of our products is made with a unique blend of carefully selected spices and herbs.
You may notice small black spots in our products, which are a natural and integral part of the spices we use. Rest assured that these spots are entirely normal and safe to consume.

Are your products high in protein?

Yes!

Witty Tui's plant-based deli products are an excellent source of protein, thanks to the
inclusion of vital wheat gluten. Vital wheat gluten is wheat flour that has been stripped of its starch content, leaving behind pure wheat protein.
Additionally, our products contain high-quality pea protein derived from 100% non-GMO peas. Together, these ingredients provide a rich source of protein for a nutritious and satisfying meal.

Are your products gluten-free?

No, we don't have any gluten-free options.

Do your products contain soy?

Yes. Our plant-based deli products do not contain soy as an ingredient, but contain soy from yeast extract and soy sauce.

Where do you ship to?

At the moment, we only deliver to the North Island Urban area by using overnight delivery service with two reusable ice packs and an insulated outer layer.

Place products in fridge immediately upon arrival. Please be aware it is not reliable to send fresh product overnight with confidence to some addresses.

Deliveries will be sent on Tuesday and Wednesday to ensure it can arrive in best condition. All orders placed before midnight Tuesday will be dispatched the same week. Any order placed after midnight Tuesday will be dispatched on Tuesday of the following week.

Couriers are not refrigerated and the purchaser assumes all risk for perishables. Please consider this before placing your order. Contact us if you have any questions and we’ll do our best to help.

Pick-up is also available from Stanmore Bay, Whangaparaoa on Friday between 10am-6pm .

** ALERT ** We are now available at The Vegan Shop for nationwide delivery!

Can I pick up my order?

Yes, you can pick up from Stanmore Bay, Whangaparaoa on Friday between 10am-6pm.

Returns

Due to the perishable nature of the product returns are not accepted.

All accepted orders are final and we do not accept cancellations, refunds or returns. We ship orders based on the order submitted, so make sure you check your order details and address.